Re-enrollment season without the paper packet pile

Re-enrollment should be the easiest week of your year. Instead it becomes a table of packets, missing signature pages, and “did we get the Johnsons back?”

Put returning families on the same working site as new families — with a clear re-enroll path, updated contacts, and deposit to your accounts.

What returning families need

- Confirm grade for next year - Update phones, emails, emergency contacts - Refresh photo release - Pay deposit / first installment the way you already collect money - Note sibling changes or withdrawal plans early

Do not make loyal families print a 20-page packet to stay.

New vs returning on one site

Use plain labels: “Returning families” and “New families.” Same school, same URL, less confusion. Your office still knows who is who from the submissions.

Rental terms

CCCM public working site:

- $149 first month, then $99/month, three-month minimum - DFY build and run - About one business day after paid checkout and complete details - Checkout: https://www.getcccm.com/checkout

Money stays with you. We do not process tuition.

Timing tips

Open re-enroll before you advertise open seats externally. Give returning families a clear window. Then open remaining seats to new inquiries. Your site can carry both messages without a hallway rumor mill.

When ops software enters

If re-enrollment is easy but daily attendance and clearance are still spreadsheet hell, look at Academy OS separately — https://www.getcccm.com/academy-os — talk first, no public price list for OS.

Withdrawal honesty

Give families a clean way to tell you they are not returning. Quiet non-response creates false capacity plans. A “not returning” option on the re-enroll page sounds blunt and saves your staffing model.

Summer contact accuracy

Phones change in June. Re-enroll is your chance to fix the list before August emergency texts bounce.

Plain next step

If a working public Register site is what you need, start at https://www.getcccm.com/checkout or email hello@getcccm.com with your school or club name, city, and what you run. If you need staff-desk ops instead, use https://www.getcccm.com/academy-os and expect a conversation — not a self-serve price button.

Communicate the window early

Announce re-enroll dates in January if your year starts in August. Put them on the timeline page. Remind once by email. Avoid daily guilt trips.

Package changes year to year

If tuition or fees change, say so on the re-enroll page with the effective date. Surprises at contract signing damage retention more than a clear increase explained early.

Why this matters for your office

Every unclear public step becomes a repeated conversation. Your team already teaches, coaches, or greets. They should not also be a human FAQ for facts that could live on one page. A working site does not replace hospitality. It protects hospitality for the questions that deserve a human.

If you are comparing vendors, ask who updates dates after launch, where deposit money goes, and what you keep if you cancel. CCCM’s answers: we update on your tweak requests; money goes to you; after the three-month minimum you can export text, photos, and contacts (not the design).