Multi-location academies: one ops picture or chaos by gym
Two gyms feels manageable until each site invents its own roster culture. Three gyms with shared coaches becomes a telephone game. Multi-location is not just a maps problem for parents — it is a staff-desk concern: who practices where, who is cleared, which staff can edit which site.
Academy OS conversations treat locations as a real part of the staff desk. Talk-first. Quote after conversation. No checkout. No public OS price. https://www.getcccm.com/academy-os
Chaos by gym looks like
- Each location has a private Sheet "so it's simpler" - Athletes who train at both places exist twice with different clearance - Coaches covering a second site cannot find contacts - Travel teams pull from locations with no shared truth - Directors reconcile Fridays instead of coaching
Simpler per gym becomes harder for the academy.
One ops picture — still with permissions
"One picture" does not mean everyone edits everything. It means:
- Athletes are people once - Locations and groups are attributes staff can filter - Coaches get access to the sites they run - Admin sees across locations without merging PDFs - Attendance and clearance follow the athlete across buildings
That is how multi-location stops being unwritten know-how.
Public site still lists addresses
Parents need maps, parking, and which program meets where — that is **working site** content. Ops needs the internal assignment of athletes and staff. Publish locations publicly; run them internally on the desk. Club-leaning public path: https://www.getcccm.com/sports.
Do not ask a homepage accordion to be your cross-gym roster database.
Invented sample (not a client)
"TriCourt Performance (invented) ran North Gym and South Gym on separate Drives. A shared strength coach marked attendance in the wrong file for a month. They opened Academy OS to get one athlete record with location filters and coach permissions." Invented — not a live academy.
When multi-location changes the quote
More sites usually means more roles, more coaches working at the same time, and more care around who exports what. That is exactly why Academy OS is not a buy-online package with a public OS price. We talk through your map of gyms, then quote.
Shared athletes, clear home site
Some athletes train at more than one location. Record a home site plus secondary assignments so communications and travel pulls stay sane. Duplicating the person per gym recreates the split-brain problem one athlete later.
Equipment and room notes
Locations also differ by entrance, parking, and which door athletes use. Public site carries parent-facing maps; ops can carry staff notes per site so coverage coaches are not guessing the building.
Plain next step
List your locations, which sports live where, and how staff cover across sites. Bring that to https://www.getcccm.com/academy-os. Expect a conversation — not a buy-online price button.
Email hello@getcccm.com.
FAQ
- Can locations have different fee packages publicly?
- Yes on the working site. Ops still keeps athletes unified.
- What if a location is seasonal only?
- Common — we archive without deleting history.
- Do parents pick a location at Register?
- Often yes on the public site; staff confirm on the desk.
- OS price?
- Talk first.